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Case Study

SaaS Financial CRM

B2B SaaS - Financial ServicesDual-channel Google Ads campaign combining high-intent search and brand-building display ads to drive 7-day free trial signups

01The Problem

SaaS Financial CRM needed to generate qualified leads for a specialized finance team CRM solution targeting mid-sized businesses (50-500 employees) in US & UK markets. Lacked a systematic approach to balance high-intent demand with broader brand awareness, limiting overall lead volume and quality.

02The Solution

Built a dual-channel Google Ads strategy leveraging Search Ads for high-intent demand capture and Display Ads for brand awareness building. Combined 15 carefully selected high-performing keywords with custom intent audience targeting and strategic remarketing to non-converting visitors. Implemented comprehensive conversion tracking for free trial signups and behavioral micro-conversions.

03The Execution

Ad Strategy

Search Ads: 15 high-performing keywords including 'financial CRM software', 'best CRM for finance teams', 'SaaS financial management software'. Targeting finance managers, CFOs, operations managers. Display Ads: Placements on business and finance websites, SaaS blogs, and tech publications. Remarketing focused on non-converting visitors with emphasis on 7-day free trial benefit.

Funnel Structure

Multi-stage funnel: High-intent keywords → Free trial signup page. Display audience → Brand awareness content → Remarketing with trial emphasis. Micro-conversions tracked: pricing page views (TOS > 2 min), demo request clicks, signup page entrance.

Pages

Optimized free trial landing page emphasizing ease of use and finance-specific features. Separate pages for each CRM use case (accounts payable, accounts receivable, general finance operations). Comparison page vs competitors highlighting finance-specific functionality.

Systems

Integrated Google Tag Manager for comprehensive event tracking. Set up Google Analytics 4 for user journey analysis. Implemented audience segmentation for high-intent searchers vs display awareness audiences. Created conversion tracking for trial signups, pricing page views, and demo requests.

04Key Metrics

1.2M
Impressions
32,000
Clicks
1,280
Free Trial Signups
$80
Cost Per Signup

05Visuals

Campaign Results
SaaS Financial CRM - Campaign Results
Campaign Strategy
SaaS Financial CRM - Campaign Strategy
Display Strategy
SaaS Financial CRM - Display Strategy

06Results Summary

Google Ads campaign delivered 1.2 million impressions and 32,000 clicks, generating 1,280 free trial signups at $80 cost per signup (4% conversion rate). Search ads proved 2x more efficient than display for conversions, while display ads built brand awareness among finance decision-makers. Remarketing audiences converted at 2x the rate of cold audiences, demonstrating high engagement. Top-performing keywords included 'financial CRM SaaS free trial' and 'CRM for mid-sized business'. Data insights revealed strong correlation between pricing page visits and trial signups, enabling optimization for higher-intent segments. Recommendation: increase budget allocation to top-performing keywords and expand remarketing audience reach.

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